FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?
Yes, insurance is required by state law.

What are your age requirements?
You have to be at least 25 years of age.

Service

Do you pick up and drop off customers?
no, we don't have a service to pick up or drop off customers for rentals.

Do you deliver and pick up the vehicle?
No, we don't provide these services.

Do you pick up at the airports?
No, we don't pick up from the airport or deliver to the airport.

Do you deliver at the hotels?
No, we don't deliver at hotels.

Method of payment

What forms of payment do you accept?
You can pay cash, check, credit card, or debit card.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Deposit

Do I need a deposit?
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.

How much is the deposit?
The deposits is based on the type of vehicle, usually from BsF 1000 to BsF 3000, this deposits must be in Credit cards (Visa or master) or Checks. Cash its not accepted for deposits.

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.

Do you have automatic or stick shift cars?
We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
Only the limousine can be rented by the hour (minimum 2 hours, Maximum 10 hours)

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seat and GPS systems.

Additional charges

Is there an additional charge for more than one driver?
No, No additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.

Is there an additional charge for underage?
No person under 25 years of age can drive the vehicles under any circunstances.

Out-of-state

Can I drive out-of-state?
Vehicles can only be within the state.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you have AAA, travel agencies or airport employee's discounts?
Only Travel agencies receive discounts for rentals.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
No, if that it's the case, you Must return the vehicle the day before your flight.

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